electronic speech synthesizers sounded very robotic and were
often barely intelligible. MISSION
award-winning, state-of-the-art text-to-speech tools to
make sure your alarm notification message is clearly
audible, even in high noise environments.
Multiple outgoing lines from our servers
Get alarms notifications to personnel quickly
Redundant local and long distance carriers
All notification charges included in
fixed monthly service fee
All calls are logged and digitally recorded
Notification destinations an be changed on the website
Site visit not required
Remarkable flexibility in scheduling on-call groups
Easily accommodate rotating duty schedules
Here are some examples of our text-to-speech output:
MISSION has two formats of voice notification. The
regular format includes a “hold” preamble that asks the
person answering the phone if they are the intended
recipient before launching in to the message. The other
format, the "short" format, skips this step in cases such as
a cellular phone, which is unlikely to be answered by
someone other than the intended recipient.
The MISSION system can call any number of people in any
order, and can be set to call more than one person at a
time. For example, MISSION can call two different people
simultaneously on their cell phone, send an alphanumeric
page to a third, and leave all of them an email at their
office! If the system calls more than one person at a
time, only one person will get a chance to accept the alarm.
After the first person accepts the alarm, all subsequent
people who try to accept the alarm will be told that the
alarm has already been accepted. In addition to the alarm
data, pump run status of up to 3 pumps per unit is
automatically included with the alarm message.
MISSION'S notification system is not finished when an alarm
has been accepted and confirmed. The system tracks when the
service people show up at the problem site, and proves they
did, by transmitting real time when they enter their
electronic service key into the MISSION key port. This
action can also put the MISSION unit in service mode (no alarms
sent) and logs that specific service person as now on site
at the Dispatch Log and Site Access pages on the MISSION
customer web site.
Whether for alarms, regular maintenance or site
inspections, supervisors can now track when a specific
person showed up on site and how long they were there.